What is Sangeetha's Damage protection plan?
With Sangeetha's damage protection plan, if your phone is broken or has undergone any sort of physical damage, you can buy a new phone at half the price.
This is free for 30 days and applicable to all Sangeetha customers. If you want to protect your phone for more than 30 days, you will have to pay a nominal price to protect your phone from physical damages.
You can call us at 080 49397000 Write to us at email@example.com or Visit your nearest Sangeetha store
|Steps||Particulars||Person / Team||Timeline|
|1||Generate claim ID, visit stores, pay processing fee of Rs.500/-||Customer||Within Eligible period|
|2||Sangeetha Store team will guide on further steps.||Store team||Customer visit in 48hrs|
|3||Customer to visit nearest Authorized Service center||Customer||same day|
|4||Upload Job sheet received from Authorized Service center on App.||Customer||within 48hrs of Job-sheet|
|5||Backend Team will verify & Confirm on Job sheet through App Notification.||VAS team||Same day|
|6||Upload Service Invoice received from Authorized Service center along with Bank Details on App.||Customer||within 48hrs of Service Invoice|
|7||Backend Team will verify & Confirm on Service Invoice through App Notification.||VAS team||same day|
|8||Entire Claim will be Verified & approved to process the refund/td>||VAS team||same day|
|9||Refund to shared bank details based on invoice billed customer, will be processed in 2-3 working days.||VAS team||Within 2 -3 working days|